RESOURCE: WHITE PAPER

Establishing a Measurement Program

When beginning a measurement program, it can be confusing to know what to measure, how to measure, and where to start measuring. A number of common measures are used within the software development industry, but not all measures are useful and appropriate for all organizations.

This white paper describes how to establish a measurement program. The organization must first determine its specific improvement goals and the questions that need to be asked. It can then determine whether it is moving toward or away from its goals and the specific measures that need to be collected to answer those questions.